Who owns this site
Ad Spend Refund is owned and operated by Move Labs LLC (“Move Labs,” “we,” “us”), a private intake organization. Move Labs is not a law firm and does not provide legal advice or legal representation. This policy describes how Move Labs handles information collected through this website.
Information we collect
- What you submit through the recovery form — business name, contact name, email address, phone number, and the advertising spend figures you enter.
- Correspondence you send us by email or phone.
- Basic technical data collected automatically: IP address, browser and device type, referring page, and the pages you view.
How we use it
To review whether your business may qualify, to prepare and prefill an engagement agreement with Silver Arbitration LLC, to contact you about your submission, to operate and improve the site, and to meet our legal obligations.
Who we share it with
We share your submission with Silver Arbitration LLC, which is responsible for reviewing and, if you engage the firm, pursuing your claim. We also use service providers — hosting, analytics, email, and document-signing vendors — who process information on our behalf under confidentiality obligations. We do not sell personal information.
Your submission is not privileged
Information you send before signing an engagement agreement is not protected by attorney–client privilege, and submitting the form does not create an attorney–client relationship. Please do not send confidential or sensitive material with your initial submission.
Cookies and analytics
We use cookies and privacy-respecting analytics to understand how the site is used and which pages lead to a completed submission. You can block or delete cookies in your browser; parts of the site may not work as intended if you do.
Retention and security
We keep submissions for as long as needed to evaluate and support a claim and to meet record-keeping obligations, then delete or de-identify them. We use commercially reasonable safeguards, though no method of transmission or storage is completely secure.
Your choices
You may request access to, correction of, or deletion of your information, or ask us to stop contacting you, by emailing privacy@movelabs.example. Residents of jurisdictions with specific privacy rights — including California and the EU/EEA — may have additional rights, which we honor as the law requires.
Children
This site is intended for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.
Changes
We may update this policy. The date above reflects the current version, and material changes will be posted here.
Contact
Move Labs LLC · privacy@movelabs.example · mailing address to be added.